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Catching Elephant is a theme by Andy Taylor
The worldwide social customer relationship management (CRM) market is forecast to reach over $1 billion in revenue by year-end 2012, up from approximately $625 million in 2010, according to Gartner, Inc. Worldwide social CRM is projected to total $820 million in 2011.
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Real Time Marketing at PepsiCo Speaker — Shiv Singh (PepsiCo)
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(Source: goingsocialnow.com)
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